Our Reviews

They were friendly made buying a car stress free

On time with the scheduled appointment. Courteous service personnel.

good experience no pressure

Our salesman Manny was fantastic. He knew everything about the vehicle and was able to demonstrate all of the options. He was great to work with. Would buy my next vehicle through him and will recommend anyone to McKay in the future

Did not get my veterans appreciation and no owners manual which I had to buy for 60 dollars. Some of your advertising is misleading to say the least and sales can become adversarial and too much pressure. but at 76 I have been through too many purchases to lose.

Had a great experience with these guys and girls over here with McKay! Thank you for your service

Brandon was very professional and helpful throughout the process

Everyone there was very welcoming and answered all my questions about leasing a car

Good service

Excellent service by the seller Many, super attentive, always trying to find the best solution for the customer

Very nice

Very Great experience! Brandon Soto was excellent to help with all of my questions and helped me through buying a nice vehicle I was happy with. I highly recommend this dealership an Brandon Soto. Joan Reilly

Great experience

A lot of inventory never felt pressured. My salesman, Reggie was awesome.

Great experience!

It was easy to schedule an appointment and the staff were very helpful

Gerry gave me an appointment the same day which is unheard of. He took care of my problem professionaly.

It was pretty good for the most part. But there have been some issues with the vehicle that should’ve been addressed before putting the vehicle up for sale, like obvious paint chips, and a rear trunk light that is out that I need to have fixed. Just little things that should’ve been easy to fix so the vehicle was 100% ready to go. Otherwise, it’s been a positive experience. And everyone I call Sean McKay with a new issue that I’ve noticed about the vehicle since purchasing it, he has gotten fixed for me. But he shouldn’t have to do that, as these issues should have been fixed prior to sale.

I did not have a great experience with the McGee dealership. We were brought in on false premises, and I walked away with a car I did not originally go in for. I was specifically looking for the Trailblazer LT in cacti green, which I had located at another dealer. Kimberly from McGee said that this dealership could match the deal the other dealership was giving me, and locate a green one and have it on the lot the following day. I live over an hour away, and once I got to McGee the deal was not honored, and I didn't event end up with a green trailblazer. Our original salesperson Ivan talked down to us, and wouldn't show us the numbers or pencil sheet on the vehicle. My partner that was there with me has experience selling cars, so they knew what the pencil sheet should look like, which he refused to be transparent about. Then, when we did get the deal to the numbers we were originally promised, Ivan continued to be unhelpful. I wanted to transfer my old plates onto this vehicle and left them with Ivan to put on the next day. He failed to do this and the dealership issued me new plates anyway. Ivan did not come in the following day because he told us he was too busy getting his haircut. The dealership (not Ivan) told me the car had been ready since 1pm on Wednesday April 9. When we got there at 7:30pm that night, my car was not even inspected. Ivan was severely disrespectful and unhelpful in this process. The managers we spoke to Wednesday night were understanding and listened to our story the whole time. We ended up talking to them for around 1.5 hour. They expressed their frustration and gave us the space to talk about our experience, which I appreciated. Ivan did not come into the dealership for delivery of my car, and was trying to have his friend do it. However, even that friend was not at the dealership Wednesday night. The salesperson that was there, Aaron, was immensely helpful. So much so, that I told the dealership to give me deal to Aaron instead of Ivan. Aaron stayed and listened to our frustrations, and empathized with us. He stayed late to show me how to set the new car up, including the chevrolet app and onstar welcome call. Ivan did not mention or show me any of this the night before when I agreed to the deal. The only reason I am giving this dealership more than one star is because of Aaron, and the two managers that listened to my partner and I on Wednesday night. I will not recommend people to go here unless they go to see Aaron.

Ivan made the hole process go smooth and the guy help with the financing wicked nice 👍 he know his job very well. Your service Dept . and service writers are at the top of there game .

Our salesperson Josh Souza was excellent. He is extremely professional and courteous and demonstrated incredible knowledge.

Friendly knowledgeable and easy to do business with. Great deals as well.

We had a great experience, Sean was incredibly helpful and knowledgeable, he made the car buying process stress-free. He was transparent about pricing, and went above and beyond to ensure I was happy with my new car!

I came to the dealer to buy a used vehicle that I saw on the website, turned out the vehicle was not to my liking. I explained my situation to the sales man, Tony Masone, with his patience and understanding I was able to buy a beautiful car. I left the dealership feeling very satisfied. I was very impressed with the service he provided.

I went to service for an inspection sticker on my new car. The service staff is very courteous and professional.

work was done in a timely manor and keep me informed the whole time

My salesman was amazing he answered all of my questions

Staff very helpful, especially Sean, who sold me the Equinox

Great

Manny was great to work with and made the process quick and easy.

Great dealer, very welcoming. Rich was the perfect guy and handled all my questions and needs. 10/10 experience.

My experience started off as expected, with a vehicle inspection and a test drive. However, the process quickly became disappointing once it came time to make a purchasing decision. The salesperson, Shawn, was extremely pushy and showed little interest in ensuring that my specific needs were addressed. He was frequently distracted and often walked away during our conversations, making it difficult to feel confident in the transaction. I made it clear that certain conditions needed to be met in order for me to move forward with the purchase. Shawn assured me that these would be taken care of. However, when I arrived a few days later at our scheduled time to pick up the vehicle, it was not ready and hadn’t even been washed. More frustratingly, the promised commitments were not fulfilled, and the disorganization continued. It took nearly three hours to complete the process and leave the dealership. I scheduled a return visit to complete the inspection, registration, and to address the original unresolved promises. Despite being told everything was “all set,” only the inspection had been completed. The staff I interacted with during this visit were rude, dismissive, and offered little more than excuses. At this point, I am extremely dissatisfied with the service I received from this dealership. It’s clear that their focus is on the sale, not the customer experience or satisfaction. I would not recommend this dealership based on my experience

Worked with me throughout the process. Very reasonable and fair on pricing and financing. Personable salesman.

BD Coordinator Kim and the Sales Rep Ivan were personable, consultative, and made the process of buying a truck enjoyable.

Aaron was professional, courteous and knowledgeable and was willing to meet me at my expectations.

My salesperson, Manny Williams, was amazing. He was very patient, knowledgeable about the product, never pushy and provided a most pleasant buying experience. I would highly recommend Manny and McKay to anyone looking for a smooth and hassle-free car-buying experience.

Kind people

My car was take for servicing soon as I got to the garage, 30 minutes ahead of the schedule The service was completed immediately and I was on my way.

tony was very nice to deal with and very helpful and not pushy.

Great and friendly service! Brandon Soto who was our sales rep was great! He was able to give us a great deal and was very responsive to any follow up calls and questions we had after purchasing the car.

Awesome! Aaron our sales guy was great! He helped go over all the new technology and explained the vehicles features well! Outstanding! Will highly recommend to anyone looking for a vehicle!

Had a snag with tire sensor took me right back and fixed the issue

Was ready when I arrived

Great

The team listened to our requests and made it happen!

Great customer service.

Rich was great! He answered any and all questions and we related on a person level. He was real, down to earth person and not just a salesman.

Short on staff so I had to spend 2 hours of time for an Oil Change.

Everything went smooth!!!

The best experience of buying a car that I've ever had! Great people and great service. I will definitely be going there again!

The defrost of the center pane of the sliding window in my Silverado stopped working. After numerous attempts to have this problem fixed no one seemed to have a solution. I then spoke to your Service Advisor, Elisabeth Dechane. Elisabeth spent a lot of time looking for a solution to this problem. She made numerous calls to various sources. After weeks of her diligence about this matter she was able to get approval to have the window replaced by their window specialist. Elisabeth got the job done! She is a great asset to your service department.

Manny was great!

Great atmosphere, very nice pe

Had my truck inspected,went well

I went in not really sure what I wanted, after looking at several vehicles, I decided to test drive the Chevy Equinox, and it's the vehicle I ended up taking home.

Women working service desk extremely rude when I decided not to get the overpriced service. She was to busy taking pictures with another women in the back with her feet on the desk and such. My truck (and I waited) for an hour before it was taken back to have the part installed, I was on time for an 8am appointment. She was going to email me the receipt as she was very busy its been a week and still haven't seen it. My plan was to buy a new truck while I was there and had been working with a salesman on ordering the one I wanted but after dealing with her I went to another dealership.

I had a great experience with the service department as usual. Elizabeth and Gerry are the best.

Very good

Richard Cruz was an excellent sales associate. Very professional and understanding.

Good service good people

Tony was very helpful in helping us find a monthly payment that worked for us and very knowledge about the car we were interested in. He also came out to us as soon as we pulled in and

The salesman did not tell me they break for lunch, so I had to wait for service. However, the woman working the desk in the service area was very apologetic and helpful.,

My salesman originally gave me a price of $32,000 and valued my trade in at $4,000. When signing the paperwork I questioned the price and the finance officer brushed me off and didn’t want to explain anything in detail. No final numbers were ever discussed, it was just sign here. This really bothered me so after reviewing the paperwork at home I realized I was charged $35,549 for the car with a trade in of $5,000, neither of which matched what was verbally discussed. I’m not sure why or how either of those numbers were applied. I fully understand it’s my own fault for signing and not asking more questions, but feel I was taken advantage of at a cost to me of $2,500, and will not be purchasing any other vehicles from this dealership or bringing my car there for future service. I will not be recommending this dealership to anyone, advising all family and friends to purchase somewhere else.

Happy with the price of payment

Great dealership

Good experience

I couldn't have had a better car buying experience as I did at Mckay. I walked in on a Friday will full transparency that I was unlikely to complete a purchase that afternoon. Rich made sure I saw every vehicle I asked about and made sure I was comfortable waiting in his office. Joel came to meet me and once we discussed my circumstances we made a plan for me to return Monday morning. No aggressive sales tactics just pure customer service. Monday morning was a breeze and I'm in an amazing pickup truck and out of a car I truly was miserable driving. Cant thank Rich, Joel and the dealership enough.

Service staff was very friendly and punctual

Good

I thought I was bringing it in for a simple sensor or two. It was a leaking radiator too so I was sent home in a loaner Monday, with promise it will be ready Tuesday. I callback Tuesday and get no callback so I stop in Tuesday PM. Oh it’s not done. We are waiting on a $10 gasket. Wednesday lunchtime now. Ok I can kind of deal with it. Not thrilled but OK. What ultimately peeved me was the “intake” people. The woman, (I am sorry I have forgotten names) was fine. I have NP with. The gentleman with white hair is another story. He first took me in. I tried to tell him what was going on, and was told. “I don’t care! The engine light is on right?” Wow ok. Same guy then had an angry hissy fit on someone else using the printer. Very angrily. “I fluffing* told you before stop using that printer. Go use your own fluffing* printer!” Yup he is a nice guy. Wednesday afternoon I call stuck in crazy traffic. He tells me. “It’s done. I just need to do the paperwork.” Great TY. GPS says I should be there in about an hour. The accident clears and I arrive 40 min later. He looks up at me and Barks. “You just told me 5 minutes ago you would be here in an hour!” My knee jerk is to tear into him, but he has my car, but I know my voice had an edge to it. “No I called you 40 minutes ago stuck in traffic. Traffic cleared and I got her early.” “I need to get the paperwork done.” Still with tons of attitude. “Fine I will wait.” And I turn and head for the chairs begins I say something I will regret, and delay me getting my car. To say I am not thrilled with your service is an understatement. If you would like to discuss this you can email me (Kelly’s husband) at smartieab@gmail.com or call at 617-850-7683 Arthur Brown

great as usual

Rich, was very courteous and attentive.

It was great! We appreciated the welcome, that was very professional.

Aron and all the employees at McKay's Chev. are outstanding in every way

The whole experience was extremely pleasant. Sales Assiciate Richard Cruz was amazing. I didn't know which vehicle i really wanted to look at. I saw a few on the website I was interested in. It was no problem for him to get the keys to different vehicles,answering my questions and allowing me to take my time to.make the decision on which vehicle i liked. (May i also say it was raining that day to,) I didn't feel pressured at all.

I had a great experience from the start to the end of the whole process

Great staff and fast

I went to McKay hoping for a medium/large size SUV (traverse) with a sunroof, and lots of cargo space. I was strongly encouraged to try the Equinox EV, after test driving a Traverse I really liked but was out of my price range due to it being a limited edition. We were pushed into trying the EV to see the difference. I wish I fought more for what I ideally wanted. We were told about all the perks of having an electric vehicle without applying it to my own life and lifestyle. McKay was our 5th stop off route 44 so I think between that, not eating for a few hours, needing a car due to having a rental for 2 1/2 weeks after my car (I loved) got totaled. I wish Reggie, took into account my love for my previous vehicle (GMC Acadia) and applied that. Because now I am stuck with a brand new vehicle that I was not ready for, having an EV is a complete lifestyle change. I don’t have access to charge it at home or work and the nearby stations are either 6.5 KW or have had some issues. It has been a nightmare charging and I so wish I could have gone back to have a gas powered vehicle. Not to mention the reflection from the dashboard on the windshield I had to specially order a mat to help with that. I just feel defeated and wish this vehicle fit me but it doesn’t. If I could exchange it for something else I would in a heartbeat. I didn’t have any time to research EVs and really wish there was more transparency about what life would look like with one.

Customer service was excellent

I traded in and bought in record time. Everyone was so welcoming and questioning if I needed anything while I waited. Finance was quick and simple and Manny was amazing! I would recommend him to all my family and friends 😊

Our car salesman Brendan was FANTASTIC

It was a good experience overall while the wait was a little long. However, people were pleasant and work was done satisfactory.

Great friendly staff

the repair was covered under the dealer extended warranty as expected. The dealer service department did a great job delivering repaired vehicle in s timely manner

third time purchasing from here. worked with Ivan this time and he was phenomenal

N/A

The woman in service was fine. It was bizarre that you only had one service person on, and the reasoning was that "my boss" is on vacation or out. Then you should have more people on to cover. This led me to think that the dealership is hurting and cannot afford to hire more folks. She was doing pricing, cashier, taking calls and handling the people coming in for service. I am sharing to help you see that perception can be everything and to improve. I miss Rick. He was fantastic.

Elizabeth the service advisor was awesome- very attentive towards my needs and was very flexible with my onsite request. Highly recommended this dealers service department- it has been an enjoyable experience thus far doing business with them! ❤️

Excellent service, very transparent

2 hrs for a tire rotation and check on recall inspection with no additional work needed, is a little long .

Great and quick

Job was done at a timely manner. They fit me in without an appointment. Thanks, McKay Chevrolet!

I had a great experience leasing my new 2025 Chevy Equinox at McKay Chevrolet! Huge shoutout to Ivan for making the entire process so smooth and stress-free. He was friendly, knowledgeable, and truly listened to what I needed. The whole team was great, but Ivan really went above and beyond. Highly recommend this dealership—ask for Ivan!

Seems good just feel pressured to get

Manny was very helpful and knowledgeable about the cars seemed very fair.

Very professional from everyone I encountered.

Buying my car at McKay was a great experience! My wife and I did a test drive early afternoon and by end of day we were going home with the new car. The personnel was very helpful and did they best efforts to give us a great deal.

I liked my Salesman Richard Cruz, a super nice young man. Rich is good with the computer too. He did a nice job setting up my Onstar and Mychevrolet. That was something I appreciated.

No hassle friendly service

I'm normally a pretty easygoing person, but this experience was absolutely wild, and not in a good way. 1. I know that a $400 diagnostic fee is pretty standard among car dealerships, but I was surprised to learn that this fee is not taken out of the total cost of the repair after all is said and done, which is what lots of other dealerships do. That means that people are being charged $400 just to figure out what is wrong with their car. Thankfully, Elizabeth was kind and gave me 50% off on the diag fee. I will admit, I'm still not happy about the extra $200, but she did what she could and I appreciate it. 2. Elizabeth was the only person working in the service department that day. Not even the manager was there. She was SWAMPED. Because of this, I didn't hear any information on my car at all, all day. I dropped my car off at 9:00am (this was an appointment I had made the week before, so plenty of time for you guys to plan ahead). I tried calling twice. The first time, I was told she would get back to me soon (she didn't). The second time, I waited on hold for 30 minutes and then gave up. I ended up ordering a Lyft around 4:00pm and going to the dealership myself. I was able to get an unfinished pseudo-estimate from Elizabeth. I paid the 50% diag fee and took my car, because I had an appointment at 6:00pm. This means that I waited for 7+ hours without access to a car to essentially get no information. Elizabeth explained to me multiple times that in order to complete a diagnosis and estimate, she needs a decent chunk of time with no interruptions, which she didn't get that day. Based on the 20+ repair orders I saw on her desk and the constant phone calls she received that interrupted our 10 minute conversation, I believe her. Please give her a raise or something, you put her through hell. 3. The service department had no available courtesy vehicles. With service being so slow, I imagine that left a lot of people (myself included) high and dry without any transportation. 4. Someone from the service department (I can't remember their name, but it wasn't Elizabeth - hopefully she was on vacation somewhere) called me with a diagnosis and estimate on Wednesday, which means that if I had not taken my car elsewhere for service, I would have waited 5 business days to find out that my turbo was failing. That's bad customer service, and also potentially really dangerous!

Repair was brought in quickly, completed as stated.

Called multiple times to try to get an appointment over 3 days. Never received a call back. Not happy. Ended up booking one on line.

Aaron was awesome

My sales person, Manny, was incredible and helped me in any way he could to make this purchase happen!! I feel he went over and beyond to make the deal happen!

Brandon was a great salesman. He made the experience very easy and enjoyable. I highly commend him for his efforts.

Brandon was amazing. His knowledge, professionalism was top notch

I love it there but my problem was not resolved. I still have the problem

Was in and out in about an hour. Service personnel were friendly.

Hello they said they replaced a defective speaker but the sound still sounds very bad distorted and Crackly . I’m going to call the service Dept to Schedule another appointment. I Think The Whole Radio and Speakers need to be replaced with a new system..

During our complimentary first oil-change service it was discovered that our 2024 Chevy Colorado had an internal oil leak. Service Advisor, Elisabeth, was very helpful in getting us scheduled to return for a two-day service job to have the repair fixed. She arranged for us to receive a loaner vehicle and made certain that all aspects of the service were planned for and completed as promised. We were very happy with the service, especially after having had a disappointing prior service experience with the Service Manager in May 2025 (see separate review). Thank you, Elisabeth!

Service was excellent. Elisabeth was great. She made sure I was well informed and made sure all of my questions or concerns were answered. Extremely professional, knowledgeable, and polite.

I’ ‘ve always been taken care of well here

Tony was extremely helpful and was able to work with us to give us the best deal possible.

Very efficient fast.

As a first-time Chevy customer, I would rate my experience as a 1 out of 10. My purchase was a lease buyout, and the service I received was drastically different from the level of service I’m accustomed to. I strongly believe that because the dealership did not earn a commission from this sale, the level of service was virtually nonexistent. I purchased the vehicle on 7/30 but did not take delivery until 8/12. There was zero proactive communication throughout this process—I had to follow up repeatedly just to get updates. I truly believe that if I hadn’t been persistent, the process could have taken even longer. When I finally picked up the vehicle, the gas tank was completely empty. While the inside and outside of the truck had been detailed, the bed was left dirty. Overall, this experience was disappointing and far from the level of customer service I expected.

Everything went

Very accommodating

Honestly my first experience when it was Mcgee it was terrible. I figured to try back once more now that it's McKay. We were greeted at the door with a great attitude by Manny Williams. He showed professionalism, and was interested in my interests and needs. He went to great lengths to make sure my second time back was a GREAT experience. Nothing like my first visit. And for that i am grateful that i came back. He deserves everyone of his trophies that were displayed on his desk. Thank you Manny Williams over at McKay in Raynham MA from the Rodriguez family.

As usual. Perfect service!!

I was just there for first inspection. It was quick

Bedt experience ever, Brandon was the best, he listened and never pressured reason we sent our daughter to purchase a new vehicle from him and your company

Quick and friendly

I worked with Brandon Soto and he was amazing. He’s very efficient, very patient, kind and caring. He’s extremely helpful and was right on top of everything from the moment I got there. He worked with me every step of the way. A very great experience!

Had great experience working with the team. From Christine to Reggie right to the finance guy Stacey(hope i spelled it right) what a great team.Thank you for getting me into my new ride...

First and foremost I called the dealer several times I was put on hold for 15 minutes the first time the second time 10 minutes then I decided to google the dealer and came up with another number which they answered and I was able to get service faster. At least I can say this was the first time I received fast service and was on my way. Believe me if it didn’t work out like it should’ve I would not be coming back there again.when I dealt with MCGEE Chevrolet it was never this difficult I miss those guys that were there before.

I went in for a fifty thousand mile oil change, , a transmission flush and to have my tires rotated as is every oil change. When I drove home the car shook as though tires were not balanced. Come to find out, my car was up on a lift and a cursory inspection my left rear tire and right front tire were cupped, the left rear more so tan the right front. I would expect from a reputable dealership that I could bring my car in for service and leave without worring about tires Another trip to the garage to fix the problem and another day wasted!

The service at the dealership was good. However, the time on hold on the phone when I called to arrange the appointment was very long. It seems that the administrative area in service is a bit short handed.

Nice salesmen. However follow-up was terrible.

Manny and his brother were awesome. Tony should be fired he’s a little rat

Aaron was professional and courteous the whole time we sat down together.

Excellent service. My salesman was the best.

Manny was very helpful

Quick and efficient

Everyone was Amazing, very accommodating, and very professional!! Will be recommending to everyone!!!!👍

Regi Maxi was very informative..he answered all my questions and made my experience with McKay a very pleasant one

Great experience, very helpful and attentive sales staff

The change in name hasn't changed the excellent service I've received since purchasing my Equinox, there, in 2016. I'll be back. Thank you.

Excellent job! I was impressed by the quality of service!

Thanks

Everyone in the dealership is so nice and they take the time to make sure your taken care of

Manny made the process easy, no BS!

Scheduling was easy on line. Service rep made me aware of all issues. Picked up truck and there was oil stains on the front right fender and my hood popped up while driving home. Other than that the truck is running good

I had an oil change and tire rotation. Service was good and very timely

Rich C handled us well. I suspect his ability to read customers and meet them where they are at makes him successful at his job. Rich J in finance was expert, efficient, trustworthy and personable. I can't offer any improvements.

Everyone interacted with was friendly and helpful

Brandon has been our sales rep with our last few vehicles and honestly it doesn’t get better than him! He truly was understanding of what we needed. He is very caring and will definitely go above and beyond for his customers.

Brandon was a pleasure to work with. He is very knowledgeable and helped me find the right truck to fit my needs.

The salesman Brandon made it an easy experience. We sat down told them what we're looking for and we started our search. The original truck I wanted was a little out of our price range but they worked with us to find the next best thing that was affordable for us. In and out in one day which was great

Should have more courtesy cars available for your customers

Great!! Will definitely be back.

Overall, I was happy with my experience the way I was greeted treated on the downside though I was disappointed. I have an error code that keeps popping up and they couldn’t find it and said it was OK and then the next day the error code is still there popping up. Does it stay on all the time but it is just annoying

My vehicle was bought in to repair my passenger rear tire apparently it had a nail in it . They plugged the tire I wasn’t happy because I was expecting a new tire the customer service man helping said that under my warranty it’s only if the tire is unrepairable then it can be replaced with a new tire .Still having issues with the radio after bringing it back for service three times my son said the issue is the amplifier that’s making that static noise and should be replaced. So the tire was repaired. And the stereo still make crackling noise and just goes off for two or three minutes than the radio comes back on . Telephone calls there’s a lot of static!!

Everyone was very friendly and extremely helpful.

Service advisor was helpful and pleasant

Refreshing change. Easy to deal with. Did everything they said they would, when they would.

I didn't have to wait that long

Found an issue with my car that is part of a bulletin and scheduled to fixit.

Was told problem would need truck to be there another day to figure it out was told replaced part an was all set after leaving lot made same noise an was in service for two days

Quick and clean work

love these guys always treat us the best , have bought many cars there , would buy more

My service advisor was Elisabeth and she was fantastic. She was very understanding to my frustrations overall with service at another dealership and offered to assist where she could. She was very patient with me during the visit and was professional at all points and it was appreciated.

Quick, intentive, excellent service

I had a great experience at the dealership. I got my new lease quickly and for a great price.

Was there to pick up my registration and get my inspection sticker, only there 20 minutes. They were very fast, efficient and courteous.

It was amazing. Brandon Soto was wonderful, very knowledgeable and kind and Sean was great

Aaron was super quick to get us a great deal made the process super

Easy

Good

It was an efficient process

Josh and Devin were great to work with

I arrived early, service took me in and completed everything in record time

Everything went well.

Truck was done very well; however I'm still learning the controls for thi

We brought the car in for a code issue, which we had at another mechanic shop (that couldn’t figure it out)… they did the diagnostic and came back with a “connection issue”,. We were told it was fixed and tested. Within minutes of leaving the dealership, the lissue came back.. We paid $189 for this. We called in the morning, had the car brought back in two days later. We received a call that morning to say it’s now an axle harness issue, along with battery corrosion and fuse box replacement. Seems to me that this should’ve been resolved at the first visit. We now find out that the axle harness part isn’t available until Dec-Jan, but temporary repair is $370, plus battery and fuse of another $750. It’s not satisfactory that parts aren’t available and paying $370. We will not be purchasing another Chevy in the future. This vehicle only has 82k miles on it and the messages started at 69k miles.

Oil change and tire rotation. Done on time

Pretty straight forward and an easy process.

Brought my truck in for 2 issues. One being a knocking noise and the other was an electrical problem. When I went to pick it up I was told there was nothing wrong the knocking noise they couldn’t find the problem. And the electrical issue they tested it and everything looked ok. But when I got home I still had the issue and the power wasn’t working to my upfitter switches. I was told to bring it to the dealership I got it from. I am disappointed because I brought it in and neither thing was addressed and I was told if I wanted that I could pay to have them wire it up for me. Then charged me 300 dollars for what they did which was nothing. I am bringing it to the dealership who I got the truck from and hopefully they will fix it. I won’t be going to McKay again and will be telling friends about the horrible service I got there Michael Mentzer

Excellent

McKay Chevrolet always does right by me. I would recommend anyone to them. Go see Manny Williams!

Regi was great to work with!

We drove up and were surprised they were open on a Sunday. We met Aaron and started talking. He showed us a few new trucks that we were interested in and then also showed us 2 used trucks. We went back and forth, and Aaron was patient with us until we got to a place were we were comfortable. Stacey in Finance was also great and explained everything.

i used the app to make an appointment it was fast and easy! i waited at the dealership and it was warm inside and pleasant. the Service was fast and on time . and everyone was nice to speak to . thanks jeanne

Great experience , salesman was great understood my goal and got me into a truck that suited my needs.

Went in for an oil change and a 30k service. Everything went well. Everyone was rwal helpful.

AOK

Elizabeth in the service department was excellent, explaining what had to be done to fix the problems.

It was a good experience. They found the problem right away and fixed it. Nice job and thanks

Brandon was the best salesperson I have ever encountered ! Thankyou, Mckay team for making my new vehicle purchase experience so enjoyable ! I love my new truck !

Elisabeth in Service was truly Amazing !! She was kind and listen to my concerns and had my vehicle fixed in no time. Thanks for the Amazing Service!!

Ok

Service was good, however upon picking up my truck and going out later in the day with a passenger, my front passenger side door lock is no longer working. This was in working order prior to dropping off the vehicle.

Excellent

Spoke with Elisabeth on a Thursday who set up the service appointment . Very pleasant and understanding on the phone. Gerry took the car in Saturday morning and called within hours when it was ready for pick up. Extremely satisfied !

The entire team was courteous, professional and extremely knowledgable about the processs and the product, my new Silverado RST 1500. with special cudos for Brandon Soto, making everything go seamlessly.

The service manager was very helpful

It was great

Was able to leave my vehicle to be looked at and repaired under warranty. It was a great not to worry about the damage.

Aaron was very helpful in making the whole process easy!

Price point was met

Quick to diagnose and to explain the problem- kept me informed every step of the way. Service advisors Gerry & Elizabeth are the best

Process was smooth.

Brandon was very helpful! He put me in a car that I both can afford and love! Thank you Brandon, for working with me and making this a great experience!

Worst dealership ever.

The service team is always helpful, communicates clearly and lives up to expectations.

good service like usual

It took a long time to get the part but when they did they went out of their way to get my car back on time

Quick and easy! Super friendly staff! Manny is the best.

The service manager went above and beyond to get me in for a service the day before the holidays. The mechanics were short handed and they still got me taken care of. I bought my Tahoe here and I appreciate all they did before a 6 thousand mile trip .