Our Reviews

Friendly staff

Everyone was great in service department

The service at the dealership was good. However, the time on hold on the phone when I called to arrange the appointment was very long. It seems that the administrative area in service is a bit short handed.

Service advisor was helpful and pleasant

Refreshing change. Easy to deal with. Did everything they said they would, when they would.

Nice salesmen. However follow-up was terrible.

I didn't have to wait that long

Everyone in the dealership is so nice and they take the time to make sure your taken care of

Great!! Will definitely be back.

Truck was done very well; however I'm still learning the controls for thi

We brought the car in for a code issue, which we had at another mechanic shop (that couldn’t figure it out)… they did the diagnostic and came back with a “connection issue”,. We were told it was fixed and tested. Within minutes of leaving the dealership, the lissue came back.. We paid $189 for this. We called in the morning, had the car brought back in two days later. We received a call that morning to say it’s now an axle harness issue, along with battery corrosion and fuse box replacement. Seems to me that this should’ve been resolved at the first visit. We now find out that the axle harness part isn’t available until Dec-Jan, but temporary repair is $370, plus battery and fuse of another $750. It’s not satisfactory that parts aren’t available and paying $370. We will not be purchasing another Chevy in the future. This vehicle only has 82k miles on it and the messages started at 69k miles.

Aaron was super quick to get us a great deal made the process super

i used the app to make an appointment it was fast and easy! i waited at the dealership and it was warm inside and pleasant. the Service was fast and on time . and everyone was nice to speak to . thanks jeanne

Elizabeth in the service department was excellent, explaining what had to be done to fix the problems.

The change in name hasn't changed the excellent service I've received since purchasing my Equinox, there, in 2016. I'll be back. Thank you.

Excellent job! I was impressed by the quality of service!

Thanks

The salesman Brandon made it an easy experience. We sat down told them what we're looking for and we started our search. The original truck I wanted was a little out of our price range but they worked with us to find the next best thing that was affordable for us. In and out in one day which was great

Rich C handled us well. I suspect his ability to read customers and meet them where they are at makes him successful at his job. Rich J in finance was expert, efficient, trustworthy and personable. I can't offer any improvements.

love these guys always treat us the best , have bought many cars there , would buy more

Was there to pick up my registration and get my inspection sticker, only there 20 minutes. They were very fast, efficient and courteous.

Easy

Great experience , salesman was great understood my goal and got me into a truck that suited my needs.

good service like usual

Scheduling was easy on line. Service rep made me aware of all issues. Picked up truck and there was oil stains on the front right fender and my hood popped up while driving home. Other than that the truck is running good

I had an oil change and tire rotation. Service was good and very timely

My vehicle was bought in to repair my passenger rear tire apparently it had a nail in it . They plugged the tire I wasn’t happy because I was expecting a new tire the customer service man helping said that under my warranty it’s only if the tire is unrepairable then it can be replaced with a new tire .Still having issues with the radio after bringing it back for service three times my son said the issue is the amplifier that’s making that static noise and should be replaced. So the tire was repaired. And the stereo still make crackling noise and just goes off for two or three minutes than the radio comes back on . Telephone calls there’s a lot of static!!

Everyone was very friendly and extremely helpful.

Oil change and tire rotation. Done on time

I had a great experience at the dealership. I got my new lease quickly and for a great price.

Good

Excellent

It was a good experience. They found the problem right away and fixed it. Nice job and thanks

Aaron was very helpful in making the whole process easy!

Should have more courtesy cars available for your customers

Was told problem would need truck to be there another day to figure it out was told replaced part an was all set after leaving lot made same noise an was in service for two days

Quick and clean work

My service advisor was Elisabeth and she was fantastic. She was very understanding to my frustrations overall with service at another dealership and offered to assist where she could. She was very patient with me during the visit and was professional at all points and it was appreciated.

It was an efficient process

Brought my truck in for 2 issues. One being a knocking noise and the other was an electrical problem. When I went to pick it up I was told there was nothing wrong the knocking noise they couldn’t find the problem. And the electrical issue they tested it and everything looked ok. But when I got home I still had the issue and the power wasn’t working to my upfitter switches. I was told to bring it to the dealership I got it from. I am disappointed because I brought it in and neither thing was addressed and I was told if I wanted that I could pay to have them wire it up for me. Then charged me 300 dollars for what they did which was nothing. I am bringing it to the dealership who I got the truck from and hopefully they will fix it. I won’t be going to McKay again and will be telling friends about the horrible service I got there Michael Mentzer

Went in for an oil change and a 30k service. Everything went well. Everyone was rwal helpful.

Excellent

Spoke with Elisabeth on a Thursday who set up the service appointment . Very pleasant and understanding on the phone. Gerry took the car in Saturday morning and called within hours when it was ready for pick up. Extremely satisfied !

Advertising is bait and switch. Don't add an offer on a vehicle then use fine print to say that is only for certain other vehicles. Sales practice is high pressure. Sales personnel talk circles around your questions no clear answers and misdirect. Low ball trade in values, you have to ask multiple times what the offer is. Day after my purchase website showed to trucks exactly the same as the one i bought for $1000 cheaper, though that is probably another false advertising. If I hadn't had issues with the previous truck I leased there, I would not have done the deal. Overall I get the same schister feeling from the new McKay staff as I got from the old McGee staff. This is my fourth new Chevy truck, and will probably be the last other brands treat customers better.

Manny and his brother were awesome. Tony should be fired he’s a little rat

Manny made the process easy, no BS!

Quick, intentive, excellent service

It was amazing. Brandon Soto was wonderful, very knowledgeable and kind and Sean was great

Regi was great to work with!

We drove up and were surprised they were open on a Sunday. We met Aaron and started talking. He showed us a few new trucks that we were interested in and then also showed us 2 used trucks. We went back and forth, and Aaron was patient with us until we got to a place were we were comfortable. Stacey in Finance was also great and explained everything.

Brandon was the best salesperson I have ever encountered ! Thankyou, Mckay team for making my new vehicle purchase experience so enjoyable ! I love my new truck !

Ok

The service team is always helpful, communicates clearly and lives up to expectations.

It took a long time to get the part but when they did they went out of their way to get my car back on time

The sales rep was very knowledgeable and friendly i had a very good experience.

I couldn’t have asked for better service. Elizabeth and Jerry were amazing. Parts needed for my car were ordered before I even left the dealership, and they had a loaner car as promised. Also, my car was ready the next day! I has already brought my car to another dealership (Colonial Chevrolet) I don’t know what they were doing but they said they needed more time with my car because they had to take the engine apart and asked if I could leave it another day. I said absolutely not. I’m happy to say I made the right decision! Thanks again Elizabeth and Jerry and all of the McKay Team Michele S.

Process was smooth.

Brandon was very helpful! He put me in a car that I both can afford and love! Thank you Brandon, for working with me and making this a great experience!

Service was good, however upon picking up my truck and going out later in the day with a passenger, my front passenger side door lock is no longer working. This was in working order prior to dropping off the vehicle.

The entire team was courteous, professional and extremely knowledgable about the processs and the product, my new Silverado RST 1500. with special cudos for Brandon Soto, making everything go seamlessly.

The service manager was very helpful

It was great

Was able to leave my vehicle to be looked at and repaired under warranty. It was a great not to worry about the damage.

The service manager went above and beyond to get me in for a service the day before the holidays. The mechanics were short handed and they still got me taken care of. I bought my Tahoe here and I appreciate all they did before a 6 thousand mile trip .

Fast friendly service & my cousin took me to drop off my car and ended up driving away with a brand new car. So many beautiful Trucks and cars to chose from. Highly Recommend.

My experience was a 5 star. Manny went above and beyond to help me get the car I loved. Everyone at McKay Chevrolet was very courteous and friendly. I would recommend them to anyone.

The mechanics did a fantastic job. Problem was repaired. The woman at the service counter is not very professional. I had a disagreement about a charge on the bill. I spoke with a gentleman the day before about my upcoming oil change/ check engine light . I told him if there was a charge to check the code on check engine light not to do it. He said he could check it quick to see what code it was reading. When i went to pick up my truck after oil change and repair. There was a 199.00 diagnostic charge I explained to the woman the conversation I had the day before. She immediately got very defensive and rude. Stating she needed to talk to the person I had spoke with. She called him, while speaking to him she paused and asked me a question. As I was answering her she out her finger at me and said “ I can’t hear him while you are talking “. There was another customer within earshot of us. We exchanged glances and he had a “ what the heck “ look on his face. She ended up taking the charge off but was very rude about it. She had also told me at the beginning of the process she gave me a 50 dollar off coupon for being a loyal customer Well apparently she didn’t think I was loyal anymore because she took that back. I guess buying 4 cars and always using that dealership isn’t considered a good customer to her anymore after asking the diagnostic charge to come off the bill. This is the second time I have spoken with her. The first time wasn’t very pleasant either. I will not be going back there for service or to buy another Chevy. I’m from a loyal Chevy family. I’ll find another dealer

Aaron was professional and courteous the whole time we sat down together.

Excellent service. My salesman was the best.

Brandon has been our sales rep with our last few vehicles and honestly it doesn’t get better than him! He truly was understanding of what we needed. He is very caring and will definitely go above and beyond for his customers.

Brandon was a pleasure to work with. He is very knowledgeable and helped me find the right truck to fit my needs.

Overall, I was happy with my experience the way I was greeted treated on the downside though I was disappointed. I have an error code that keeps popping up and they couldn’t find it and said it was OK and then the next day the error code is still there popping up. Does it stay on all the time but it is just annoying

Everyone interacted with was friendly and helpful

Found an issue with my car that is part of a bulletin and scheduled to fixit.

I arrived early, service took me in and completed everything in record time

Everything went well.

Worst dealership ever.

Service Department was easy to deal with and the cost was in line with what was provided.

Cley was so great! He made sure I got a deal I was happy with.

Patient. Honest.

Josh and Devin were great to work with

Pretty straight forward and an easy process.

McKay Chevrolet always does right by me. I would recommend anyone to them. Go see Manny Williams!

AOK

Elisabeth in Service was truly Amazing !! She was kind and listen to my concerns and had my vehicle fixed in no time. Thanks for the Amazing Service!!

I was running late for my 3 PM appointment. Gary Dumont checked me in and said that they would still take care of my service even though I would absolutely understand if he refused to since I was 20 minutes late. Gary was very understanding made me feel at ease and got my truck in and out of the shop quickly. Appreciated his approach.

Elisabeth is nice. The wait time for a routine 10k mile oil change could have been better (2 hours), as it wasn’t busy, and the lube tech did not fill my washer fluid even though the low warning was on.

Manny really made the sales experience pleasant. When I brought my husband back to see the selection if vehicles, Manny was just as thorough him. Both Devin and Shaun made the financing experience easy as well.

I worked with Elizabeth as the service advisor for the truck. She was fantastic. Always willing to help with any questions I had and work with me on my issues with my truck. Also the actual technician, which I don’t get his name, was just as good. He walked me through what he was doing to trouble shoot the issue a number of times as he was identifying potential causes and was very patient with my questions and thoughts. I am glad I chose to go to your dealership for service.

Good Deal on Leased Silverado will be repeat customer

Great. Only negative is that the car should have come with a full tank of gas. And the fees we paid should have been explained

Quick and easy! Super friendly staff! Manny is the best.

Price point was met

Great experience! Everyone was so helpful and friendly :)

Overall great experience Gerry was great!

it was very good service advisor was great she took care of us , only thing was warranty we bought there was to have a 0 deductable if we had work done there it was not

Warrenty work went well no problems

Work on schedule

Lucas was wonderful to work with!

Everyone was great in service department

They met my needs, so I’d say it was a good experience

Manny was great throughout the whole process. Sam was a big help to get us to the finish line!

.

Pleasant

Great communication one the best service experiences I have ever had at a dealership

Came in for oil change and tire rotation. Was in and out so quickly! Made my day!

We had Manny as our sales person and he was so helpful, a treated us very well. But most of all he truly listened to what we wanted and what was in our price range. We would definitely come back again because of people like manny and would definitely recommend him

Bought a vehicle and from test drive it had a low air light on for front passenger tire. Claim they checked it and daily I’m putting air in the tire. Dropping from 35 to 21 psi per night for 6 days. Claim to find no leak. Made appointment at townfair tire and won’t return ever to mckay!

Friendly staff

Elizabeth thoroughly listened to any and all my concerns, looked into everything I asked, and laid everything out for me so there were no surprises. She was friendly, knowledgeable about absolutely everything, and made the entire experience easy, quick, and stress free.

Good people

Still don’t have registration. Bought the car 3/1. I want to return vehicle.

Quick to diagnose and to explain the problem- kept me informed every step of the way. Service advisors Gerry & Elizabeth are the best

Cley was outstanding He needs a raise

Wonderful

Brandon is absolutely amazing! We have dealt with him twice now and will be back to see him every time.

She waited on me quickly, answered my questions and kept me updated as the car was being worked on. Very Nice!

I had a great salesman (Brandon) Made the entire process very easy. Great communication, fair deal. Would definitely recommend.

The team is friendly and helpful

Very polite and professional

Very good

My experience from start to finish was excellent.

I am currently waiting on parts to be delivered to finish the required work that was needed. On star module and rear seat outlet

Aaron was great. He explained everything and was patient with us.

Friendly

Jerry was great had me in and out very quickly

N/A

Personable Sales Team. They were easy to work with and met me half way with the deal. I am happy with this team and will recommend to anyone looking to purchase a Chevrolet.

Ivan my car salesman was very friendly and helpful on questions and concerns I had went above and beyond to come in on his day off to get things done for me I had a great experience and will refer and continue business with the dealer only gripe I had was with the receptionist when I made a call it was very unpleasant and was told I would receive a call back and never did but it wasn’t all the receptionist just a particular one on a Tuesday other than that was a pretty good experience

Very well managed deal. The staff was very helpful, thank you.

I worked with Aaron - who was so easy to talk to. We were torn between buying or leasing - and in all honesty were looking to only spend $300/month TOPS - Quite the Hill to Climb! He was able to find a phenomenal 24 Equinox with low mileage OR go with a New Trax - and I chose the Trax with his help of coming to the realization on the warranty differences! Very easy to work with from him to finance - everyone was great!

Easy to deal with and so far have taken care of all my questions / concerns

It was a pleasure to have my vehicle serviced. Everyone I met was professional and polite. I would recommend this dealer to anyone.

Excellent service! I would recommend McKay Chevrolet to everyone! The service manager, Gerry and Service advisor Elizabeth were awesome! Thanks for all your help! And if you're in the market for a new or preowned vehicle, my sales rep Manny was the best🤗

As always very good 👍 no pressure . Richard Cruz our salesman we loved, an every day nice guy.

I couldn't make my morning appointment due to my daughter needing a urgent dental appointment. The service manager fit me in in the afternoon and I was in and out in a little over an hour. Truly appreciate the service! Thank you!

It is concerning when you buy a car and the extended warranty and within the first month of owning it needs a repair that is not covered. The people at McKay are wonderful.

Exceptional customer service. Ivan was very attentive and detailed with my entire experience!

I had an appointment for 1:00 PM for my first oil change, and my car was not taken in to the garage until 2:20 PM. Then when I arrived home there were two scratches on my car that were not there prior to my oil change. The woman in the side of me was had the same experience was there on another visit for an oil change and waited 2 1/2 hours and took her vehicle home without it because she had a sick husband home. Was there again for her first free oil change and was having the same long wait. I will be going elsewhere for oil changes and service.

Brandon Soto was knowledgeable and a pleasure to deal with. He was accommodating without being pushful. Thank you Brandon for being so helpful at the McKay Dealership!

Service department was very accommodating and went above and beyond seeing that I was satisfied.

Great experience, great explanation during the whole process!

The salesman Shawn Guillemette was great to work with. He did everything possible to get us the best pricing. Very friendly and knowledgeable also.

Rich was great. Very easy to work and made the process flow smoothly. Will definitely return if we need a car in the future.

on time, no issues, polite and professional employees

Good customer se

Brandon Soto and everyone else made an easy purchase I will definitely be back to see Brandon in the future !

I was very impressed with everything!

Good

Mason is a ROCKSTAR and should be commended for his outstanding customer service and dedication in making sure I was completely satisfied with the transaction I agreed to. Also, Brandon as well provided me with excellent customer service! Great personality, extremely knowledgeable in going over with me all the features in my 2026 Equinox when I picked it up. I definitely will recommend McKay Chevrolet to my friends and family. I absolutely love my new ride, its AWESOME!!!

Great service advisor on Saturday

In and out the same day. Fantastic service

Rich Cruz was great to work with.

Good sales persom

I worked with Ivan! He was very detailed throughout the whole process & ensured that I was well taken care of!

Elizabeth was very thorough in making sure the service and my experience was good.

Scheduled an appointment for 11am. I showed up at 10:45am (I wasn’t expecting them to take my car at that time, just wanted to be early/on-time) they didn’t take my car in until about 11:45 and didn’t leave the dealership until 12:35. Unacceptable. Why even pick a time? This isn’t the first time this has happened here either. Everyone else I talk to at other dealerships gets people in and out within a 30-40 minutes. There was also another woman there who was waiting for over 2 hours and they never told her that her car was done, she would have still been waiting around if she didn’t go up and ask.

No commet

Was not at the dealership called the dealership twice and did not get a callback from the person I was trying to reach

Great atmosphere. I appreciate the professionalism, yet made me feel at ease.

Manny made it nice and easy.

excellent,pick-up car 7-1-26

My truck was taken in and repaired in a timely manner and the staff were very informative and friendly.

It was fine

great service!

Everyone at McKay Chevy makes purchasing a new vehicle a wonderful experience. Our salesperson, Manny is exceptional! He makes the process smooth and easy without feeling pressured. He listens to what you want and does his absolute best to make sure you get what you need.

made an appointment still waited an 1hour and 15minutes ? and had a coupon sent in the mail oil change tire rotation $104 +tax but there was an extra 10 dollar disposal fee ? still average price but coupon is miss leading

Aaron was great

Clay and the other Chevy staff were great! Clay went above and beyond with service. We will be coming back!

Fast,proffessional

It was very good quick and friendly

Mike was awesome very easy to deal w

Went into the service department without an appointment to see if service had the capacity to fit me in for a new inspection sticker. They said that they could and provided me with a new sticker. I was happily back on the road in no time. Thanks Again!

We came in only expecting to purchase one vehicle, with the great deals and incentives we were able to leave with 2

Very happy and appreciated how me and my family were treated with our salesman John. Not only was he friendly and respectful but also patient while talking and working with us on choosing what we wanted. He answered all and any questions we had as well as provided as much info and insight as possible to help us. And I really appreciate the extra work by the team in helping making my purchase fit my budget.

Was a pleasure working with the Team at McKay Chevrolet, knowledgably and friendly staff made it easy to lease my vehicle. Definitely will return in three years when my lease is up!

General Manager Sam, and Rich who sold me 2 vehicles on 6/27 were amazing. My wife and I couldn’t have been happier with the process. It was smooth, and we can thank Rich and Sam enough. Top notch guys right there. We are happy to be a part of the McKay Chevrolet family now.

Barry and Elizabeth are the best! They had me in and out in a timely manner.

Everything was really good much better than the dealerships I had been to Pryor that Saturday. Michael met me at the door, answered all of my questions professionally he worked with me and we were able to come to an agreement.

I brought my new corvette in for a first service. Also, to place four locking tire lug nuts. I was told that it would take an hour. Two hours later, I was told that the person doing the work was called away to do sticker inspections. I feel that I was not treated appropriately. Also, when doing work at any other dealership with my other two vehicles, paper floor liners are place in the car to prevent oil stains, grease and dirt from getting inside. This was not done. You need to upgrade your systems.

It’s a pleasure to service my vehicle at McKay Chevrolet my Advisor Elisabeth D .Explains and goes over in detail everything about the maintenance of my vehicle.I’m very pleased with the service and the service Team !!! The Technician that serviced my vehicle took the time to listen to my issues and even walked with me outside to look at what I was trying to explain that really made me feel good!!

Excellent Customer Service, easy purchase,

Great Price

Very high price for an oil change.big difference between the two oil changes I had there.

Elizabeth at service desk was very nice. Let me know what was going on and what to expect, being my 1st time there

Good service

Brandon took care of our needs finding the vehicle we wanted. He was professional and we are very happy with our purchase. He took the time to go over all the features in the vehicle and answered all our questions

I went in with a $104 coupon (which your dealership sent me) for an oil change and tire rotation. I go here regularly here ONTIME and I want to know why this past Saturday you did not honor my coupon ? I only got $10 coupon

My salesman manny is exceptional. He’s the reason I came back at least a 2020 blazer from him. It’s always a pleasure dealing with him.

Oil change took almost two hours as I sat there and watched my truck not move for about 45 minutes until it was finally brought in than when I saw that it was finished I waited another 15 minutes before I went to the desk and stated it’s been done for 15 minutes can I have it?? Not very happy with the service..

My sales person was excellent

Great job

The staff at McKay Chevrolet were more than friendly, helpful, and respectful. My sales associate Manny took the time to explain everything about every truck I was looking at, always having the answer or finding out an answer for me. He made me feel like I was more than just a customer, like I was a friend or a family member that he genuinely cared about and wanted to do what he could to see me happy.

Your staff is the best, Elisabeth was kind and gracious and goes above and beyond, the mechanic explained the situation in full..

Customer service was excellent but waited 2 hrs just for oil change and tire rotation

Service was good reps very pleasant

Difficult to get thru to service department to schedule appointment.

Great experience

Customer service and care excellent

Good price and no haggle over trade

Shawn Guillemette was our sale man he was great ..He showed us around and we purchased and drove new car home the same day..Well done job Shawn ..

Adjusted the tonneau cover I was very happy with the outcome.

Went in for a front end alignment on our 2017 GMC Acadia and the service went well. We both have more confidence in A dealership than a regular garage!

Shawn Guillemette was great. Took care of everything and answered all my questions/concerns

The workers were very nice and friendly

Easy and quick

good service as usual

Manny helped us find the perfect vehicle!

Manny was awesome and helpful!

Manny and Sam were

I went in knowing exactly what I wanted down to the stock number and exactly what I could afford. I was very open with them right in the beginning that I didn't not want to play games. My salesman still took me for a ride, and then the finance manager Sean even more so.

Deja was great

Bad

I purchased a 2026 Chevy traverse and it was a great experience working with the team! Everything went smooth and I will be back for my next car

100%

I had a great sales representative Tony Masone that was extremely professional and knowledgeable, he took the time to explain things about the truck and help set certain things up for me. He was a pleasant person to deal with and made my purchase and time spent at the dealership an enjoyable one.

Staff was great but no loaner car available was inconvenient

The staff and the service department were very helpful and friendly

Was informed as each and everything needed was being done. That was much appreciated.

Manny was awesome. It’s the third time dealing with him and I would go back again!

I use this Chevy dealership’s service department exclusively to maintain my vehicle. This most recent experience was as good as all the previous experiences I’ve had here. Elizabeth keeps things moving in multiple repair requests I had for this visit. Communication was great, keeping me up to date with the necessary processes of the work done. Thank you again for really good service on every level.

Very good